I am amazed at how great customer service this company gives, and we are talking about an asbestos test! something scary if you dont know and most people dont know nothing about asbestos until the city makes you do an asbestos test!
I called two other companies before AERIS, one recommended by the architect, they wanted to charge the same for two apartments when one was definetly less complicated and will do less demolition... the other company wanted the demolition quotes and they said they will contact me when received.... never happend even I sent the quotes inmediatly....
When I called AERIS they respond to my message very fast and I spoke with Jesse Alban and he was very knowleadgeable and he explained to me what the test is and how is charged and he assured me that yes my apartment will cost less than the other one, we would find out final price at the end depending in how many samples he needed to take but he gave a range of price that seemed fair. I end up payig $400 less dollars than the first company quoted! Is not a cheap test but is worth knowing specially if you have an apt in an old building. During the test he was also excellent explaining what and why he was taking samples and he even took the time to call me in advance, before issuing of the report, to explain what the lab found and which were my options, he really takes care of his cutsomers and takes the time to explain everthing. Something that I appreciated a lot because is something you dont know much about.
I recommend you talk with him before doing anything and just by talking you will find that you can trust this company!